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Frequently Asked Questions

FAQ's

Is there a set number of users that I can have?


There is no limit to the number of users that you can have. A customer is allocated 5 users. Users can then be added as single licenses or in blocks of 5.




Is there a set amount of storage space that I can have?


No, storage space can be increased to suit your needs.




Where is my data stored?


Your data is stored in secure cloud locations based upon your geography. If you wish an alternative location other than your own country this can be arranged.




Is my data secure?


Yes, your data is secured with the latest security methods. It is also mirrored to an alternative site with the same level of security, this ensures that, in the unlikely scenario there is a disaster recovery situation, your data can be accessed.




Do you offer API capability?


Yes our system comines easily with other systems.




I am interested in being a partner, can you white label the system?


Yes we can white label, amend functionality and make other changes for our partners.




What format do documents have to be in?


Documents need to be in PDF format.




Can I access archive documents remotely?


Yes you can use an device anywhere there is connectivity.




Can I access archive documents on demand?


Yes, our software allows for full search and retrievability of scanned and archived documents along with documents currently being uploaded up to the system.




Can I access secure documents remotely?


Vaultari has enhanced security wherever you are connecting from and on whatever device you are using.




What is the best way to store archive documents?


Archive documents were typically stored physically in boxes which made retrieval laborious and costly. Physical retrieval and delivery is a drawn out process that can negatively impact business operations. Vaultari has eliminated this through making archive documents imediately accessible from any location on any connected device. Documents Anywhere, Anytime!